12200 E Washington Blvd, Suite H
Whittier CA 90606
Tel: 562.789.9511 • 800.545.4668
Fax: 562.789.9513
info@lmsgold.com
 

PRODUCTS

LMS GOLD FOR WINDOWS XP/Vista

LMS GOLD DEMO. See the Features.

TOP FEATURES OF LMS GOLD

CLIENT PROFILE
Client information is entered one time and will automatically fill in when creating a reservation.

RESERVATIONS
When creating a reservation, all the pertinent information is drawn from the client’s file. Once a reservation is created, trip sheets and invoices are automatically available for printing, e-mailing, faxing and multiple reports. A manifest for the day can provide all runs by pickup time in a summary or detail format. Confirmation forms can be customized by the user to provide formal itineraries or contracts for the client. Charge items can be customized by the user to itemize or consolidate fees charged.

ROUTING and LANDMARKS
A special routing area provides an itinerary for the chauffeur. Information can be stored for important landmarks and points of interest and major pickup and drop-off points.

VEHICLE SCHEDULING and AVAILABILITY FEATURE
The Vehicle Scheduling and Availability feature provides an on screen, 24 hour, color coded bar graph to display the vehicle utilization layout for your day.

DISPATCH SCREEN
The Dispatch screen is a powerful tool. Various stages of each ride can be color coded, and automated alerts help the dispatcher instantly monitor and determine the status of each run. You can view and edit the reservation information, routing, charges, status, assign and page a chauffeur and vehicle, and access internet mapping, without leaving the dispatch screen. Flight arrival times and delays can be monitored and updated on a regular basis. The reservations are listed on the screen and can be sorted by the Pickup Date, Time, Vehicle Type, Chauffeur, Status, and the travel destination.

MULTI-USER CAPABILITY
LMS Gold supports all Windows networking platforms. Multiple workstations allow several users to utilize all aspects of the program at the same time increasing productivity and communication. Any information entered into the program, automatically becomes available to view on all workstations providing that the user has Security access. This will increase office efficiency by allowing multiple tasks to take place at the same time.

SECURITY FEATURE
Protect your client’s personal information and your company’s data with a sophisticated security feature. This feature allows you to assign customized security levels and restrictions to any staff member, ranging from full access, to no access. Features such as accounting functions, cancellations and printing of sensitive reports can be restricted.

INVOICING, BILLING, and PAYMENTS
Expedite immediate payments using the invoicing feature. Once a reservation has been created, a variety of professional invoices are available for printing, faxing and e-mailing. Additional charge items can be itemized and details of the itinerary can be included on an invoice. Statements can provide your client’s a review of their outstanding invoices and account receivables can be aged to help collect from past due accounts.

CHAUFFEUR EARNINGS, PAY and SCHEDULING
The Chauffeur Earning, Pay and Scheduling feature allows you to set up a complete profile for each chauffeur. When a chauffeur’s name has been assigned to a reservation, the program can automatically calculate the pay. This feature will list earnings, gratuities, commissions and reimbursements if due and can provide a complete history of past runs. A record can be created when a chauffeur is available to work; a warning prompt will appear if not available. Automated alerts will appear when a chauffeur’s license, drug check and DMV check have expired.

VEHICLE RATES, INCOME and MAINTENANCE
LMS Gold provides the status of your fleet. This feature allows you to record a detailed profile and track gross earnings for each vehicle. Regularly scheduled service items can be tracked by LMS Gold and automated alerts can remind users when it is time to do routine maintenance. Reports are available for calculating usage, earnings and expenses of a vehicle or an entire fleet. Flat and hourly rates can be built based on account, vehicle type and destination. When processing a reservation, base charges will be calculated automatically. All your base charges can be stored for quick recall.

AGENCY FARM IN/FARM OUT and COMMISSIONS
This feature provides a database for Farm In/Farm Out Limousine Companies, Travel Agencies, Concierges or Hotel Reservationists. Commissions are automatically calculated and reports are available to display amounts, both payable and receivable.

MANAGEMENT REPORTS
LMS Gold has a multitude of reports for viewing, printing and exporting. This allows access to valuable information for growth, change, and better control of your business. Reports can be generated to manage a variety of categories, including:
• Source and referrals
• Customer Historical Sales and Usage
• Financial and Profitability
• Sales and Cash Receipts
• Customer listing and mailing labels
• Chauffeur Income & Pay
• Commissions payable and receivable
• Vehicle Fuel and Mileage Summary

 

WEB RESERVATION REQUEST
Book more reservations and increase sales by using your website. Reservations can be booked on-line through your company’s existing website and an interface with LMS Gold. Existing clients can login through a secure web page. Once the reservation has been booked on-line, it is instantly available for review in LMS Gold in a Reservation Pending file. The user can then accept or decline the reservation. If the reservation is accepted it will automatically be sent to the Reservations area and become available to scheduling and dispatching.

SUPPORT
LMS has been a key player in the ground transportation industry for over 20 years with commitment and leadership in industry organizations such as LCT Magazine & Trade show, Limo Digest, National Limousine Association, Greater California Livery Association, New England Livery Association, Florida Limousine Association, and others. This wealth of experience allows us to serve you better. Our customer support staff is always striving to improve our service to you. With remote connection capability, LMS can securely connect directly to your computer, allowing for research and resolution to issues. Frequent updates include new features and enhancements.

GROWTH POTENTIAL EXPANDABILITY
LMS Gold has been designed with your company’s growth in mind. When your business grows, LMS Gold can adapt to your changing needs. We offer numerous optional features that can be immediately and easily added to your existing LMS Gold program.

CREDIT CARD PROCESSING
LMS Gold includes a robust credit card processing feature. Your customer’s credit card information is automatically captured and sent for processing. This eliminates re entering card information into a separate terminal, and more convenient authorization processing. With support from all major card processing networks, and certified by thousands of banks nationwide, our automatic credit card processing makes transactions fast and easy.

CHAUFFEUR PAGING and TEXT MESSAGING
Communication is important to any business, but communicating with your chauffeurs is critical. With our Paging and Text Messaging feature, keeping your chauffeur updated has never been easier. Immediately send addresses, phone numbers, or other timely information to the chauffeur cell phone or pager. This service works with popular services such as Nextel, AT&T, Verizon, and Sprint.

INCIDENT TRACKING and REPORTING
Keep track and provide immediate solutions to problems with a run. LMS Gold’s Incident Tracking and Reporting feature allows you to record any incident by the chauffeur, vehicle, farm agency or customer, and provide a resolution to the client for the mishap. Detailed description of the incident is recorded in both the customer’s record and the chauffeur’s file for future review.

TOUCH LOG
LMS Gold’s Touch Log feature, can record all changes made to data, from the moment a user logs in. The Touch Log will keep track of changes made to areas such as reservations, routing, cancellations, charges, and chauffeur’s pay; the user’s id, date and time, the changed data, and the original information will be recorded.

LEAD TRACKER
Regular follow-ups with prospective customers enhance the chances of winning their business. The prospect’s information, details of the ride and the prices quoted can be tracked in a Lead Tracker table, and follow-up calls can be scheduled. With a touch of a button, the customer profile and reservation can be created instantly once the prospect decides to book the run.

FLIGHT TRACKING
Flight arrivals can be monitored on a regular basis for delays and cancellations, from FAA flight information provided by RLM’s Flight view. The dispatcher can be alerted and arrival times can be updated automatically for all airport bound rides. Airport departure and arrival runs can be confirmed at the time of booking up to 30 days out, to insure the flight information is correct and accurate. Eliminate unnecessary delays at airports.

AFFILIATE LINK
The LMS Affiliate Link is a powerful feature that allows the vast network of LMS Gold users to electronically transmit reservations to each other, eliminating manually faxed reservation information or voice confirmation.

 

 

UPGRADE NOW!
LMSGold for Windows Version 7.2.300 Now Available

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